Free and confidential helpline
ASHA’s free and confidential Helpline receives calls from abused women and from their friends, relatives, colleagues, seeking advice and assistance. The Client Services Coordinator studies the case and pairs the client with a volunteer advocate who is most suitable culturally and in experience.
Volunteer advocate support
The volunteer advocate provides on-going emotional support, and connects the client with civil, criminal justice, immigration, and social services. The advocate also accompanies her to the court, the shelter, government offices, doctors’ appointments, and hospitals, and helps in locating housing, jobs, and competent professional help. The advocate guides the client on acquiring skills to achieve self-reliance.
Emergency financial assistance
Clients who don’t qualify for public benefits may receive emergency assistance and/or transitional funds for basic needs such as food, clothing, shelter, utilities, health care, legal services, secondhand cars. Emergency funding is also provided for life skills training such as English classes, driving lessons, tuition assistance.
Career counseling and employment advice
In-house career counselor identifies the quickest path to real, affordable training and certification, helps with resume, interview training, and while identifying job opportunities for clients, develops partnerships with local businesses and institutions for their employment.
At various public forums and events ASHA discusses the causes and effects of family violence and provides awareness about existing services, resources, systems, and laws in the United States designed to assist and protect victims. ASHA collaborates with non-profits like SAALT and CHAI to hold community dialogs.
Educating service providers
ASHA helps domestic violence and other social service agencies become aware of the specific needs of battered South Asian women and children and the cultural context of violence in South Asian homes.
ASHA actively pursues cooperative working alliances with other domestic violence social service agencies like Fairfax and Montgomery County Family Services departments and other professional groups, especially those serving immigrant and refugee families.