If you are in danger of being hurt, the fastest way of getting help is to dial 911. The emergency team will come to your aid immediately.
Remember this is an emergency number which receives distress calls for many reasons. Respond to queries as clearly as possible:
- What is the nature of the emergency
Don’t beat about the bush – are you being beaten? Is your child hurt?
- Where are you located
What is your address and any important landmark
- What is your phone number
They need to make sure this is not a prank call
Details about the abuser and the incident
The call taker’s questions are important. The call taker may also guide you on what steps to take before the emergency help arrives, and assess whether you need paramedical help or an ambulance.
The faster and clearer you are, the quicker is the emergency response. Even as the questions are being asked, the call taker sends an alert to the closest law enforcement unit, which immediately gets moving, taking further instructions from the call taker as it speeds on to reach you.
Call only in a true emergency
An emergency is defined as a situation which threatens physical safety. If you are not sure that your situation constitutes an emergency, you can seek counsel from either the ASHA Helpline 1-888-417-2742 or the National Hotline 1-800-799-7233. In total confidence.
Emergency rights for immigrants
Domestic violence is against the law and it is your right to seek help, even as an immigrant. You don’t need to inform the police your immigrant status.